Play Safe & Smart

Responsible Gaming live123 – Play Safe & Smart

Bet for fun, not under pressure. live123 provides a range of self-control tools and support resources to keep your gaming experience enjoyable and fully in control.

18+
Minimum Member Age
24/7
Customer Support
5+
Self-Control Tools
100%
Ongoing Commitment

Tools & Features Protection Players

Live123 provides a range of tools specifically designed to help you maintain control over your playing habits.

Daily Deposit Limit

Set daily, weekly, or monthly deposit limits for your account. Once a limit is in place, the live123 system will block any deposit that exceeds the amount you have chosen, keeping your spending consistently under control.

Play Time Limit

Set a daily session time limit to avoid playing for extended periods without a break. The system will send a reminder when you are approaching the time limit you have set.

Self-Exclusion

If you feel the need to take a break, self-exclusion is available for periods of 24 hours, 7 days, one month, or longer. During the exclusion period, your account cannot be accessed for any betting activity.

Loss Limit

Set the maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, the live123 system will block any further betting to protect your account balance.

Hide Account Balance

The option to hide your account balance during a session helps you focus on the enjoyment of the game without being prompted to keep playing simply because you can see your remaining balance.

Strict Age Verification

Live123 enforces a strict age verification process through its KYC system. Only individuals aged 18 and above are permitted to register and use the platform, without exception.

Online gaming should be an enjoyable source of entertainment — not a cause of stress, financial difficulty, or personal conflict. At live123, we believe every member deserves a positive playing experience, which is why we invest seriously in our Responsible Gaming programme.

We understand that most players bet purely for fun and manage their habits well. However, we also recognise that a small number of players may find it difficult to control their gaming tendencies. For this reason, live123 provides a comprehensive range of support and tools to help anyone who needs it.

1 What Is Responsible Gaming?

Responsible gaming refers to an approach that keeps entertainment as the primary purpose, while ensuring that betting activity does not negatively impact a player's life, finances, or personal relationships.

The core principle of responsible gaming is simple: set clear limits before you play, stick to those limits, and treat any losses as the cost of entertainment — just like buying a movie ticket or dining out.

  • Only play with money you can afford to lose, not money set aside for daily necessities.
  • Do not rely on betting as a regular source of income.
  • Avoid chasing losses with bigger bets.
  • Take regular breaks and avoid playing when you are in an unstable emotional state.
  • Make time for other activities beyond gaming — family, hobbies, and work come first.

Remember: Responsible gaming does not mean you cannot have fun — it means you play in a controlled and mindful way.

2 Signs of Problem Gambling

Recognising the early signs of a gambling problem is the most important first step. The sooner you or someone around you notices, the easier it is to address. Here are some recommended self-reflection questions:

1

Do you find yourself constantly thinking about betting even while working or spending time with family?

2

Have you ever borrowed money or sold belongings to fund your betting?

3

Do you try to chase your losses by continuing to play even when you know you should stop?

4

Do you lie to family members or friends about how much time or money you spend on betting?

5

Do you feel anxious, irritable, or uncomfortable when trying to cut back or stop your wagering activity?

6

Is betting affecting your work performance, studies, or important relationships in your life?

If you answered "yes" to two or more of the questions above, we encourage you to reach out to the live123 support team or seek assistance from a professional. There is no shame in asking for help.

3 How to Use live123's Self-Control Tools

All live123 self-control tools are available directly in your account settings. You do not need to contact customer support to activate limits — the process is straightforward and takes effect immediately.

1
Login to Account

Access your live123 account and go to the Settings or Account Profile section.

2
Select the Self-Control Menu

Find the "Responsible Gaming" or "Account Controls" section in the settings menu.

3
Set Your Limits

Choose the type of limit you want — deposit, time, loss, or self-exclusion — and enter the appropriate value.

4
Confirm Changes

Review and confirm your limit settings. Limit reductions take effect immediately with no waiting period.

5
Monitor Activity

Regularly check your game history and account usage reports in the "Transaction History" section.

6
Get Support

Contact live123 Live Chat at any time if you need assistance or would like more information.

Important: Limit reductions take effect immediately, while limit increases require a 7-day waiting period before they apply — this is an added safeguard in your best interest.

4 live123 Self-Control Tools Summary

The following table provides a quick overview of each self-control tool available to all live123 members, including how it works and its implementation period.

Control Tools Features Duration Options Effective Date
Deposit Limit Limit the amount of deposits into your account Daily / Weekly / Monthly Immediately
Play Time Limit Limit your daily active session duration 1 – 24 hours a day Immediately
Loss Limit Block betting once a loss limit is reached Daily / Weekly / Monthly Immediately
Self-Exclusion Temporarily restrict account access 1 day – 5 years Immediately
Hide Balance Hide your balance display while playing Can be changed at any time Immediately
Account Closure Close your account permanently Permanent After review

5 Child & Youth Protection

Live123 takes child protection responsibilities extremely seriously. Our platform is strictly for individuals aged 18 and above, and we enforce multiple layers of controls to ensure this:

  • Age verification during registration — a valid identity document must be submitted and verified before an account is fully activated.
  • Continuous Monitoring — any suspicious activity related to age will result in immediate account suspension until verification is completed.
  • Encourage the use of parental control software — if you share a device with younger family members, we strongly encourage installing appropriate parental control software.

Parents & Guardians: Make sure you log out of your live123 account fully after every session, especially if you are using a device shared with children or teenagers at home.

6 live123's Commitment to Players

The live123 Responsible Gaming Programme is more than just an added feature — it is a core part of how we operate. Here is live123's written commitment to every member:

  • We will not use marketing tactics that target individuals who have activated self-exclusion or control limit options.
  • We will not contact members who have opted out of receiving promotional communications.
  • The live123 support team is trained to identify signs of problem gambling and respond with empathy and appropriate care.
  • All self-control tools are free and easily accessible without any complicated procedures.
  • Live123 will never encourage or incentivise players to remove or increase limits that have been set.
  • Account activity reports are available at any time so you can monitor your own gaming habits.

We believe a responsible gaming industry starts from within — from the platform itself. live123 will continue to improve and expand this program in line with industry developments and the evolving needs of our members.

Related Documents
Safe Play Reminder
Set limits before you play
Do not chase losses
Take regular breaks
Play for fun only
Maintain a healthy life balance
Avoid playing when emotionally unstable
Do not use borrowed money
🔞
18+ Only

Live123 is a platform for individuals aged 18 and above. Use by underage individuals is strictly prohibited and may result in permanent account closure.

Need Help?

The live123 support team is ready to assist you with anything related to responsible gaming, account controls, or general enquiries.

Register an Account Login

FAQ – Responsible Gaming

Limits can be adjusted, but there is an important distinction: reducing a limit takes effect immediately to protect you, while increasing or cancelling a limit requires a 7-day waiting period before the change takes effect. This is a safeguard designed for your own benefit.

During a self-exclusion period, your account will be blocked from all betting activity. You will not receive any promotional communications from live123 for the duration. However, you may still contact customer support to arrange a withdrawal of any existing balance if needed.

Yes, all live123 self-control tools are completely free for all registered members. There are no charges or additional fees to use any control feature such as deposit limits, time limits, self-exclusion, or balance hiding. It is part of live123's commitment to member well-being.

Early warning signs include feeling compelled to keep playing even after you planned to stop, frequently thinking about betting outside of playing time, hiding gambling activity from loved ones, or using money set aside for daily necessities for betting. If you recognise two or more of these signs in yourself, we encourage you to reach out to the live123 support team to talk it through.

Absolutely not. live123 has a strict policy that this platform is for individuals aged 18 and above only. The mandatory KYC verification process that every new member must complete is specifically designed to ensure that no underage individual can register or use the platform. Any attempt to circumvent the age verification system will result in permanent account closure.

Yes. If you decide to permanently close your account, contact the live123 support team via Live Chat within your account. We will process the account closure request after carrying out the necessary checks, including confirming there are no outstanding balances or pending transactions. Once an account is permanently closed, it cannot be reopened.

Join live123 & Enjoy Responsible Entertainment

Sign up today and access all free self-control tools designed to keep your gaming experience safe, enjoyable, and fully in control.

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