live123 Official Documents

Terms and Conditions live123 — Official Platform Terms of Use

Please read this document carefully before using the live123 platform. By registering or using any of our services, you agree to be bound by all terms and conditions stated below.

Last Updated: 1 January 2026

Item Home What You Need to Know

A summary of the key points in the live123 Terms and Conditions for your quick reference.

18-Year Age Limit

Only individuals aged 18 and above are permitted to register and use live123 services. Age verification is conducted during the KYC process, and live123 reserves the right to close any account that does not meet this requirement.

One Account Per User

Each user is only permitted to have one active account at live123. Registering multiple accounts is strictly prohibited and may result in the closure of all associated accounts without any balance refund.

Bonus Wagering Requirements

All bonuses and promotions are subject to the wagering requirements (rollover) specified in each offer. Withdrawals may only be made once the wagering requirements have been fully met in accordance with the relevant promotion's terms.

Account Security

You are solely responsible for keeping your live123 account password confidential. All activities that occur under your account are your responsibility. Use the 2FA feature for stronger additional protection.

Anti-Fraud Policy

Any attempt at fraud, use of unauthorized software, system manipulation, or unlawful collusion between players is strictly prohibited. live123 reserves the right to restrict, close accounts, and withhold balances without notice if a violation is detected.

Right to Amend Terms

Live123 reserves the right to change, update, or amend any section of these Terms and Conditions at any time. Changes will take effect immediately upon being posted. Continued use of the platform constitutes your acceptance of those amendments.

This Terms and Conditions document constitutes a legally binding agreement between you (the user) and live123. Before using any services provided by our platform, you must read, understand, and agree to all terms stated herein. If you do not agree with any of these terms, please discontinue use of this platform immediately.

Live123 operates as an online betting and casino platform offering a wide range of games including slots, Live Casino, sports betting, and e-sports to adult users. We are committed to ensuring a fair, safe, and responsible gaming experience for all our members in Malaysia.

1 Member Eligibility

To register and use live123 services, you must meet all of the following eligibility requirements without exception:

  • Aged at least 18 years of age on the date of registration.
  • Possess full legal capacity to enter into a binding agreement.
  • Not appearing on any list of individuals prohibited or restricted by live123.
  • Play in a personal capacity and not as a representative of any third party.
  • Not using the platform for money laundering or any other illegal activity.

Warning: Registration by minors is strictly prohibited. live123 reserves the right to request age verification documents at any time and to close any account that does not meet this requirement.

Live123 reserves the right to reject any registration application or close an existing account if eligibility requirements are found to be unmet, without the need to provide any reason. live123's decision in such matters is final.

2 Registration and Account Management

The registration process at live123 is designed to be simple and fast. However, there are important responsibilities you need to understand regarding your account management:

  • Each user is only permitted to own one (1) active account only. Holding multiple accounts may result in the closure of all associated accounts.
  • All information provided during registration must be accurate, complete, and up to date. False or misleading information may result in account suspension.
  • You are solely responsible for keeping your login credentials confidential, including your username and password.
  • Transferring an account to another party is strictly prohibited. A live123 account is for the personal use of the registered owner only.
  • Process Know Your Customer (KYC) may be required to verify your identity before your first withdrawal or when requested by live123.

For account security, we strongly recommend enabling two-factor authentication (2FA) via your account settings. This feature adds an effective extra layer of protection against unauthorized access.

If you suspect your account has been accessed without authorization, please contact the live123 support team via Live Chat immediately. We will take the necessary steps to secure your account.

3 Deposits and Withdrawals

Live123 provides a variety of safe and convenient deposit and withdrawal methods for the convenience of members in Malaysia. All financial transactions are subject to the following terms:

  • Minimum and maximum deposit amounts are as stated on the Withdrawal which is updated on a regular basis.
  • All deposits must come from a legitimate source and be in the name of the same registered user as the live123 account.
  • Permitted withdrawal methods include FPX, local bank transfers (Maybank, CIMB, Public Bank, RHB), and digital wallets (Touch 'n Go, Boost).
  • Withdrawal requests are processed within 5 to 15 minutes for most cases, subject to completed KYC verification.
  • Live123 reserves the right to hold withdrawals for the purpose of security review or KYC compliance checks that are in progress.
  • Any attempt to deposit or withdraw funds using a third-party account is prohibited and may result in account freezing.

Important: live123 is not responsible for any losses arising from incorrect bank account details provided by the user when making a withdrawal. Please review all details carefully before confirming the transaction.

4 Bonuses, Promotions and Wagering Requirements

Live123 offers a wide variety of exciting bonuses and promotions for both new and existing members. All promotional offers are subject to the specific terms and conditions stated in each respective promotion, in addition to the following general rules:

  • Every bonus has a wagering requirement (rollover) that must be fulfilled before any withdrawal can be made from the bonus balance.
  • The welcome bonus can only be claimed once per new user — covering the same account, device, IP address, and payment details.
  • Games eligible to contribute toward bonus wagering requirements are as specified in each promotion's terms. Some games may not count or may count at a different rate.
  • Live123 reserves the right to withdraw, cancel, or modify any bonus at any time if there is evidence of abuse or attempted system manipulation.
  • Bonuses are non-transferable, cannot be directly converted to cash, or used for cross-account wagering between multiple accounts.

For more information on all current promotions available, visit the Promotions updated weekly with the latest offers.

Live123 reserves the right to determine whether any attempt to take advantage of a promotion is contrary to the spirit and intent of that offer. In such cases, live123 reserves the right to void the related bonus and wins without prior notice.

5 User Conduct and Prohibitions

All live123 members are expected to use this platform responsibly, honestly, and with respect for all parties involved. The following activities are strictly prohibited and may result in disciplinary action, including account closure:

  • Use of bots, automated scripts, or any technology that provides an unfair advantage in gameplay.
  • Unlawful collusion between players to manipulate game outcomes or gain an unfair advantage.
  • Any form of fraud, document forgery, or providing misleading information to live123.
  • Use of the platform for money laundering or financing of illegal activities.
  • Interference with or intrusion into the systems, infrastructure, or security of the live123 platform.
  • Abuse of the customer support system, including use of offensive language, threats, or repeated unreasonable requests.

Live123 employs an advanced monitoring system to detect unusual activity. Any account suspected of violating these rules will be investigated and appropriate action will be taken. live123's decision in determining violations is final and cannot be disputed.

6 Account Suspension and Termination

Live123 reserves the right to suspend or terminate any member account at any time for the following reasons:

  • Violation of any section within these Terms and Conditions.
  • Failure to complete the KYC verification process within the stipulated timeframe.
  • Suspected activities related to fraud, money laundering, or system abuse.
  • Request by the user to voluntarily close their account.
  • Instructions from the relevant authorities.

If an account is terminated due to a violation, live123 reserves the right to hold the account balance pending the completion of an investigation. If no evidence of violation is found, the eligible balance will be returned to the user via the original payment method within a reasonable timeframe.

Users may also request to voluntarily close their account at any time through live123 customer support. All pending transactions will be settled first before the account closure is processed.

7 Liability Disclaimer

Live123 provides its platform and services on an "as is" without any implied or express warranties. To the extent permitted by applicable law, live123 disclaims all liability in relation to:

  • Service disruptions, system downtime, or technical issues beyond our control, including third-party provider failures.
  • Loss or damage arising from unauthorised access to a user's account due to the user's negligence in safeguarding their login credentials.
  • Disputed game results where the RNG system has functioned correctly and has been certified.
  • Financial losses resulting from a user's individual betting decisions.
  • Any delays in transaction processing caused by third parties, including banks and payment processors.

Betting involves financial risk. live123 encourages all members to play within their means and make use of the self-control tools available in your account.

8 Amendments to Terms and Applicable Law

Live123 reserves the right to change, add, or amend any section of this Terms and Conditions document at any time without prior notice. The latest version of the Terms and Conditions will always be available on the live123 official website and the last updated date will be reflected at the top of this document.

By continuing to use the live123 platform after any amendments are posted, you are deemed to have read and agreed to the revised terms. We therefore recommend that you review this page periodically to stay informed of the latest applicable terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the live123 platform shall first be resolved through live123's internal dispute resolution mechanism before any formal legal proceedings are initiated.

If you have any questions regarding these Terms and Conditions, please contact the live123 support team via Live Chat within your account before using the platform. Using the platform indicates that you have understood and agreed to all terms stated.

Document Information
Version v3.1
Last Updated 1 Jan 2026
Language Bahasa Melayu
Status Effective Date
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FAQ Terms and Conditions

Yes, the minimum age requirement to register and use all live123 services is 18 years old. This is an absolute requirement that cannot be waived. live123 reserves the right to request age verification documents at any time and will close the account of any user who does not meet this requirement.

No. Each user is only permitted to have one active account at live123. Registering multiple accounts is a serious violation that may result in the closure of all associated accounts and forfeiture of all balances and wins without compensation.

Wagering requirements, or rollover, refer to the total amount you need to wager before a bonus balance can be converted into withdrawable cash. For example, if you receive a RM100 bonus with a 10x rollover requirement, you must place bets totalling RM1,000 before a withdrawal is permitted. Each promotion has its own rollover requirement, clearly stated in the relevant promotion's terms.

Most withdrawal requests at live123 are processed within 5 to 15 minutes. However, this may take longer if KYC verification is incomplete or if a security review is in progress. VIP members enjoy faster withdrawal processing priority compared to regular members.

live123 reserves the right to amend the Terms and Conditions at any time. Any changes will take effect immediately upon being posted on the official website. The last updated date shown at the top of this document will be updated each time a change is made. We recommend you review this page periodically. Continued use of the live123 platform after changes are posted constitutes your acceptance of the updated terms.

You may request voluntary account closure at any time by contacting the live123 support team via Live Chat within your account. All pending transactions will be settled first before the account is officially closed. Any eligible balance will be returned to you via the payment method used during your last deposit.

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